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Forum Discussion
chiyuliu67
Apr 26, 2021Follower
iPhone app "Logon timed out" when enable "Always Use HTTPS to Access Router"
For my R7800 router, as long as the "Always Use HTTPS to Access Router" under "Advanced Setup -> Web Services Management" is enabled, I cannot connect to the router using the "NIGHTHAWK" app on my iPhone -- it always says "Logon timed out".
As soon as I disable the "Always HTTPS" for "Web Services", it works fine.
The app version is 2.9.5.14
The Router Firmware Version is V1.0.2.82
Is this a known issue and is there a fix for this?
1 Reply
- Christian_RNETGEAR Employee Retired
Hello chiyuliu67,
Do you have remote access enabled? This feature is typically used with remote access.
Christian