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Forum Discussion
It says it’s offline when router is on and all other devices are running
I am having this issue also. Removed app and reinstalled after clearing cache. Rebooted my iphone. Can’t log in at all! It says it’s offline when router is on and all other devices are running. What is going on? So frustrating!
1 Reply
Any progress on this?
Which mobile platform are you using for NH app?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR CommunitiesWhat NG router do you have?
