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Forum Discussion
sriniusa
Mar 17, 2017Initiate
Link for Genie (updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg) is broken
Link for Genie Download for Mac is broken. updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg
michaelkenward
Mar 18, 2017Guru - Experienced User
Where is that link?
Try going to the support pages for your (unknown to us) Netgear hardware.
Start here:
>>> NETGEAR Support | Downloads <<<
Or search here for your hardware:
>>> Support | NETGEAR <<<
Go to the downloads page.
As this app is not device specific, you can get it from the downloads for any device that supports the genie.
- sriniusaMar 18, 2017Initiate
My Netgear Model is C7000. Upon putting the model number and clicking on search. It lands me to download page, Then I click on "NETGEAR Genie App (Mac) " it forwards the link to this - http://updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg. which is not working.
- michaelkenwardMar 18, 2017Guru - Experienced User
sriniusa wrote:which is not working.
It is here. Just checked.
There have been other reports of blockages with updates.
Can't download Genie app or my router's firmware f... - NETGEAR Communities
The problem is somewhere out in the Internet, possibly an ISP blocking that site.
If you can try a different DNS server (eg, Google's 8.8.8.8) it may work. It has for other people.
- TBropheyJun 01, 2017Aspirant
It is June, and trying to download via Edge still goes to a broken link. You would think that NETGEAR would have it fixed by now!
But I just tried downloading via Chrome, and that worked fine.