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Forum Discussion
sriniusa
Mar 17, 2017Initiate
Link for Genie (updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg) is broken
Link for Genie Download for Mac is broken. updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg
michaelkenward
Mar 18, 2017Guru - Experienced User
Where is that link?
Try going to the support pages for your (unknown to us) Netgear hardware.
Start here:
>>> NETGEAR Support | Downloads <<<
Or search here for your hardware:
>>> Support | NETGEAR <<<
Go to the downloads page.
As this app is not device specific, you can get it from the downloads for any device that supports the genie.
sriniusa
Mar 18, 2017Initiate
My Netgear Model is C7000. Upon putting the model number and clicking on search. It lands me to download page, Then I click on "NETGEAR Genie App (Mac) " it forwards the link to this - http://updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg. which is not working.
- michaelkenwardMar 18, 2017Guru - Experienced User
sriniusa wrote:which is not working.
It is here. Just checked.
There have been other reports of blockages with updates.
Can't download Genie app or my router's firmware f... - NETGEAR Communities
The problem is somewhere out in the Internet, possibly an ISP blocking that site.
If you can try a different DNS server (eg, Google's 8.8.8.8) it may work. It has for other people.
- TBropheyJun 01, 2017Aspirant
It is June, and trying to download via Edge still goes to a broken link. You would think that NETGEAR would have it fixed by now!
But I just tried downloading via Chrome, and that worked fine.