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Forum Discussion

NetRags's avatar
NetRags
Tutor
Oct 24, 2015

Live Parental Control - Not working with R7000

Hi Team,   We are facing an issue with LPC - OpenDNS account. Whenever tried user defined password always getting an error message as "Incorrect Password". But when tried with @@@@@@@@@@Pd1 it work...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 30, 2015

Hi NetRags,

 

Can you try creating an OpenDNS account again and login through the NETGEAR Genie program? It should be working now.

 

Regards,

 

Dexter

Community Team

storm1985's avatar
storm1985
Prodigy
Nov 03, 2015

NetRags if you are using Windows Genie (2.4.16) set password minimum of 13 characters and contain one (uppercase, lowercase, number and special character)

Minimum of 8 char password requirement is working on iOS (2.4.22) and Mac OS (2.4.10)