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Forum Discussion

BCMaint's avatar
BCMaint
Follower
Nov 01, 2017

Live Parental Controls for Individual devices

I have LPC enabled and a bypass account on the main PC.  I am trying to set other devices on the network to lower filtering levels.  I select the device on the network map, select modify, select the level in the drop down menu and click apply.  I get the "working" icon for a couple seconds and then back to the network map.   When I select the same device, the level is back to default.  I have the latest firmware.  I'm logged into the admin account.  Is this a glitch with ALL netgear routers or is it just this model?  I really don't want to have to use bypass accounts.

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi BCMaint,

     

    1. What is the firmware version of the router?

    2. What is the app version that you have installed?

    3. Have you tried setting the filtering level using another device (Android, iOS, another computer)?

    4. Have you tried resetting the device?

     

    Regards,


    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi BCMaint,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team