NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Projectcarnagex
Oct 22, 2022Follower
Logging into Netgear app
So my netgear app has set its self to admin log in and I use the original password that’s on the router and it says that’s not it, it wants the default password and I can’t get into the app
michaelkenward
Oct 23, 2022Guru - Experienced User
Projectcarnagex wrote:
So my netgear app has set its self to admin log in and I use the original password that’s on the router and it says that’s not it, it wants the default password and I can’t get into the app
What Netgear device are you using? (They aren't all the same.)
What firmware is it running? (This can affect how you use apps to get in.)
At what stage does the access fail?
Is this a local or remote connection from the app?
Remember, you have to connect to the wifi network before the app can even thinks about connecting to the router's controls.