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Forum Discussion
BizzyM
Mar 07, 2022Aspirant
"Logon Timed out" after restarting R6700v3 via app
Model: R6700v3 FW: V1.0.4.122_10.0.95 App ver: 2.14.0.1930 (1/16/22) Using app on OnePlus 8 and LG V30+ Logged into app and reset router, not a firmware update. After rebooting, app presen...
plemans
Mar 07, 2022Guru - Experienced User
So only the app isn't working?
If you're on android, go into it and clear cache/data.
If you're on iOS, uninstall the app, reboot your phone, and reinstall it.
- BizzyMMar 25, 2022Aspirant
Tried clearing cache, data, uninstalled, reinstalled. Updated firmware to V1.0.4.126_10.0.102 and still giving me issues with the login. I'm still able to log into the router from a browser with the same password.
- plemansMar 25, 2022Guru - Experienced User
I've seen quite a few posts with the app not working properly. I'd wait on app updates to see if that fixes it.
- BizzyMMar 25, 2022Aspirant
Maybe this will help support, but I found an interesting thing with this log in bug. I've got another phone with the Nighthawk app installed and updated. When I launch the app, it goes to the router page first with a note at the bottom "connecting to router". After a few seconds, it will go to the login page where I get the time out.
however, if I quickly tap on "Device manager", it will go into the Device Manger and list everything connected to the router. If I back out, I can access everything except Internet Speed test will fail to connect. Sometimes I get a log in request where I will just exit the app and reopen.
How is this not affecting everyone?