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Petervoip's avatar
Petervoip
Aspirant
Feb 08, 2017
Solved

Losing Wireless Connectivity

HI   I have a Nighthawk R7000 modem (I have no idea why it isn't in the drop down menu above).  Anyway, using the Network Genie I connect up the Wireless to my network and it confirms it is connect...
Genie
  • DexterJB's avatar
    DexterJB
    Feb 13, 2017

    Hi Petervoip,

     

    The reason why the NETGEAR Genie indicates that it is not connected under WiFi Connection is because it detected that the device where it is installed is using a wired connection or it is not wireless capable. I assume that the desktop is able to go online.

     

    Regards,

     

    Dexter

    Community Team