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Forum Discussion
Solved
Minor bugs with Network Map
With 3 PCs in my network, I had to connect two of the via ethernet to test remote connection. After doing so, I looked at the Genie Network Map to see the connections -- to do this is clicked on eac...
Hi richlife69,
I recommend clicking on the refresh icon the Network Map window located on the top right then checking if the information on the devices that are connected are correct. It may take some time for the program to map the network completely and may not initially show all the details. The Attached Devices on the device UI will show you a more accurate information if you need it immediately. Also, thank you for providing your feedback on this as well as your input on your other post as we continue to improve on this feature of the product.
Regards,
Dexter
Community Team
Hi richlife69,
I recommend clicking on the refresh icon the Network Map window located on the top right then checking if the information on the devices that are connected are correct. It may take some time for the program to map the network completely and may not initially show all the details. The Attached Devices on the device UI will show you a more accurate information if you need it immediately. Also, thank you for providing your feedback on this as well as your input on your other post as we continue to improve on this feature of the product.
Regards,
Dexter
Community Team