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Forum Discussion
pisacksen
Aug 12, 2023Tutor
MR60 Anywhere Access on MR60 and iOS devices
Cannot connect on iPad and iPhone. Started about a month ago. Router is access point as other router is uses as a router. Getting attached error when connected to mail MR60 device.
- Aug 12, 2023
Please try the Factory reset and setup from scratch using the NH app process I linked you to.
Be sure any MAC address randomizers are disabled during the setup with the NH app.
pisacksen
Aug 12, 2023Tutor
reset on both MR/MS has not been attempted.
FURRYe38
Aug 12, 2023Guru - Experienced User
Please try the Factory reset and setup from scratch using the NH app process I linked you to.
Be sure any MAC address randomizers are disabled during the setup with the NH app.
- pisacksenAug 12, 2023Tutor
factory would be a last step on the MR/MS. They are operating properly and this is only a NH app issue. I can still manage and monitor through correcting to the MR from IP. Looking for other solutions related to the NH app issue.
- FURRYe38Aug 12, 2023Guru - Experienced User
Submit a bug report then:
- FURRYe38Aug 12, 2023Guru - Experienced User
I put my MR60 onine and wanted to check it with the NH app and AA. iPhone 12 Pro Max iOS 16.5.
It's working here. MR is even in a double NAT condition: