MR80 + 2 Satellites V1.1.6.6 no devices showing on network map

I too am having the exact same results using an iPhone 12 running IOS 15.2. Firmware version 1.1.6.10_3.1.97

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wonge01 wrote:

Using Nighthawk App on iphone 11 iOS 14.8.1.  Have 1 MR80 + 2 satellites and all devices show connected to the router and none connected to the satellites.  Router is on main floor, and I have 1 satellite on 2nd floor and 1 in basement.  I have a gaming console connected via ethernet to the 2nd floor satellite as well as multiple other devices on 2nd floor on Wifi, but none show connected to the satellite on 2nd floor.  I also have a Viziocast smart TV in basement, w/ satellite directly underneath but I can't tell if it's connected to the router or basement satellite.  App shows it connected to router on main floor.

 

Is this a firmware issue?  How do I correct?  I uninstalled the App and reinstalled and that did no fix.  

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Reported case to NG support and support person acknowledged software "buggy" but had no resolution. Strongly encourage support person to escalate to developers for a resolve. Confidence level on follow up is low since they seemed so eager to get off the phone.

Unreliable results from either tool; browser or app makes troubleshooting difficult.