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Forum Discussion
My Media stops responding and AirPrint issue
I have a Mac Mini 2010 running Yosemite. I have enabled file sharing. When I try to run My Media from the buggy app (the option is not present in the browser version), the app hangs. It can find my...
Hi @BenY,
1. What is the model number and firmware version of your router?
2. What version of NETGEAR Genie program/app do you have installed on your devices?
3. How is the printer connected to the router (wired, wireless, USB)?
Regards,
Dexter
Community Team
Router model WNDR3400v3 Firmware V1.0.1.2
Netgear Genie 2.4.10
Printer connected via USB to the Mac
I've been working with the techs. One asked me to reboot the router.
Now only one channel is working, the 5G one. The other refuses the password, even though it matches that of the one Netgear Genie shows - and I didn't change it.
Hi @BenY,
1. Please try connecting the printer to the network through the router. If it is a network printer, you may connect it via wireless (Wi-FI) or Ethernet. If it is a USB only printer, you may connect it to the USB port on the router. You may refer to the link below for the steps on how to use the ReadySHARE printer feature.
http://kb.netgear.com/app/answers/detail/a_id/19593
2. You may refer to the link below on how to use the AirPrint feature with the NETGEAR Genie program.
http://kb.netgear.com/app/answers/detail/a_id/20913
3. Have you tried resetting the router?
4. Have you tried changing the wireless channel?
Regards,
Dexter
Community Team