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Forum Discussion
Kokoman
Aug 12, 2022Aspirant
My Netgear Nighthawk C7800 if not up to date on firmware
My Nighthawk App Won't Work Because It Says My Firmware Is Out Of Date And To Log Onto The Netgear Link To Update It.... when I Do That I Don't See Where To Update It...how Do I Update The Firmware O...
Kitsap
Aug 13, 2022Master
As an end user, you cannot update the firmware on a combination modem/router device. You have to work with your ISP to have them update the firmware. Who is your ISP? Some have a better record than others for updating the firmware on the combination devices.
Here is a good reference if you do not already have it bookmarked: https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router
Kokoman
Aug 13, 2022Aspirant
How come the Netgear nighthawk app says click on link to update software???