NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
My WNDR4300 wireless router and Netgear Genie
I would certainly like to know if others have the same problem with Netgear Genie and Netgear's Customer "Service" that I am having. Ever since I bought a Netgear WNDR 4300 router I have been having...
Hi Packfan12,
1. Are you using the Access Control feature of the router? If yes, You may find the links below helpful.
http://kb.netgear.com/app/answers/detail/a_id/23289
http://kb.netgear.com/app/answers/detail/a_id/24830
2. Does the issue persist if you have Access Control disabled?
3. What is the firmware version of the router?
Regards,
Dexter
Community Team
In response to your suggestions, I have NOT tried any of them. I didn't expect any more help from your support since they told me repeatedly that I was PAST the free support period, EVEN THOUGH THEY HAD NEVER FIXED THE PROBLEM I HAD BEEN HAVING SINCE DAY ONE! The other reason I didn't try your suggestions was because after almost a year of dealing with your lousy product and useless customer service, I gave up and bought a QUALITY product from Asus!