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Forum Discussion

Nightrider23's avatar
Jul 17, 2023
Solved

MyQ-G0401

I just installed the MyQ-G0401 to my Chamberlain garage door opener and everything is paired up/green lights and it opened the garage door initially when it paired to my garage door opener.  

 

The MyQ app shows the correct location of the door as closed right now.  When I press to open the garage door from MyQ app it doesn't open the garage door.  

 

I have reset the MyQ-G0401 3 times back to default setting and still having the same problems.  Does anybody know what would be causing this to not work?

 

Lastly, I noticed in my logs from my Netgear app that it says I am getting DoS attack: Fraggle attacks / port 67 when it attempts to open the garage door.  

 

Any help would be greatly appreciated.

 

 

  • Nightrider23's avatar
    Nightrider23
    Jul 29, 2023

    It was user error after all.  They changed how to use the MyQ app.  Turns out you have to double tap on the garage door in the MyQ app to open and close it.  

     

    That being said I still fired up the Netgear EAX15 AX1800 Extender in my garage and glad I did because I went ahead and connected the MyQ hub to it for the Apple HomeKit so I can access the garage opener through Siri, Apple Watch, and Apple CarPlay from my Pioneer car stereo.  Also, I will be connecting the 2 Ring Floodlights to the extender as well so it doesn't jam up my 5G network.

     

    Adding the EAX15 AX1800 gives me full strength in the garage and everything is running more smoothly that way.

     

     

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