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Forum Discussion

CherlRed's avatar
CherlRed
Aspirant
Jan 31, 2016

N600 wifi connectivity issues with Samsung phones

I have an issue with my Samsung phones where the wifi signal is found and connected but then 10 seconds later it must disconnect because it starts searching, finds the signal, connects,and then disco...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jan 31, 2016

Hi @CherlRed,

 

1. Does the issue occur on both bands (2.4GHz and 5GHz)?

2. Have you tried changing the channel? If not, you may refer to the link below for the steps.

 

http://kb.netgear.com/app/answers/detail/a_id/23783

 

3. Does the issue occur whether you are close or far from the router?

 

Regards,

 

Dexter

Community Team