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CC2005's avatar
CC2005
Follower
Oct 18, 2016

N600 WNDR3400v2 Parental Controls Not Working

I have a N600 WNDR3400v2 that I have had for some time.  I just tried to enable live parent controls.  It says that it is enabled.  I have an Open DNS account.  The firm ware version is V1.0.0.52.  I...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 19, 2016

Hi CC2005,

 

1. Have you tried changing the filtering level to "Custom" and specify the categories that you want filtered?

2. Does it block other sites that fall under the filtered categories for the "High" filtering level?

3. Does it affect all devices in the network?

4. Please check the DNS values on the router UI and make sure it is set to 208.67.222.222 and 208.67.220.220. You may find the link below helpful on how to access the router UI. It will be under the Basic tab and Internet.

 

http://kb.netgear.com/app/answers/detail/a_id/980

 

Regards,

 

Dexter

Community Team