N600 WNDR3400v2 Parental Controls Not Working

I am a new user and am also having a problem getting parental control to work on my router.  I have tried setting it up via Genie from two different computers and I cannot get it to block anything.  I have followed the steps in these instructions, and have also tried to set the default blocking to high and create a bypass account, but no matter what I do, nothing gets blocked.

http://kb.netgear.com/25687/How-do-I-configure-Live-Parental-Controls-on-my-NETGEAR-router-using-the-NETGEAR-genie-app?cid=wmt_netgear_organic

I have also tried to set specific block policies on devices using the network map, but no blocking.  My device's DNS settings are set to 208.67.222.222 and 208.67.220.220.  I can successfully log in to my OpenDNS account but can't get it to apply the settings.  I am using Verizon Fios as my ISP.

I see that you always ask this question, so my answers are below:

1. What is the firmware version of your device?  WNDR3400v2  / V1.0.0.52_1.0.81     

2. What version of NETGEAR Genie do you have installed? Version 2.4.36

3. Has it worked with this specific device before? No

4. Have you tried resetting the device? Yes

5. Are you able to sign in to your OpenDNS account using the link below? Yes