NETGEAR AC1750 ROUTER PARENTAL CONTROLS NOT WORKING-SET TO ENABLED AND DNS SET APPROPRIATELY

Hi MRJCDTS,

 

1. What is the firmware version of the router?

2. What is the version of the NETGEAR Genie app/program that you have installed?

3. When you say it is not working, do you mean it is not blocking any sites?

4. Does the issue persist no matter the filtering level?

5. Are all devices affected?

 

Regards,

 

Dexter

Community Team

Hi MRJCDTS,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter

Community Team