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Forum Discussion
Netgear app is crap
I just want to reconnect a scanner to my network. I've spent about two hours chasing Netgear's helpfully circular links to try to reset my admin password- the biometric marker apparently just record...
1. what router do you have?
2. what firmware is on it?
3. what modem/gateway is it connected to?
4. you shouldn't need to log into the app/router to connect a wireless device to it. You can do it with the ssid/password
Thank you for responding. I wasn't hoping for advice, just venting.
I've been trying to connect an ancient HP all-in-one that we use for scanning.
The router is a Nighthawk X6 AC3200. I can't check anything else about it because the Nighthawk app keeps requiring me to log in to this Netgear account to use the app, and it just doesn't go through. (App on my phone; I'm on my computer.)
I'm trying to connect an HP 3054 all in one, which has two way of connecting to a network- WPS button or by PIN. The Nighthawk X6 does not have a WPS button, and I could not-- during the brief when the Nighthawk app was letting me use it as "admin"-- find any way on the app to enter a PIN code for a device that was trying to join my network.
I think I can get the printer back on line by borrowing a laptop and using a cable to connect it through the laptop, but that's kludgy and really makes this much harder than it should be. On the plus side, the router delivers very a fast connection.