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Forum Discussion
jbuttle63
May 22, 2021Follower
Netgear app sucks
Title speaks for itself. What is up with the Netgear app? I installed it on my Iphone and I am unable to log into my Netgear router. After going through what seemed like a million steps (including se...
michaelkenward
May 23, 2021Guru - Experienced User
jbuttle63 wrote:
I installed it on my Iphone and I am unable to log into my Netgear router. After going through what seemed like a million steps (including setting up facial recognition) it asked me for my admin credentials.
There are two stages in logging into the router's graphical user interface (GUI) (I assume that this is what you are doing on some sort of unnamed Netgear device.)
First you connect to the router's wifi.
Then, and only then, you login to the GUI.
This is guesswork on my part based on the very limited information that you have provided.
You can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.