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gshack's avatar
gshack
Follower
May 06, 2020

Netgear App Upgrade

Just upgraded to the new Nighthawk App on my Iphone and now cannot see any devices connected. App displays no devices connected.  Can see devices connected through the web log in.  Have unistalled, reinstalled and reset router and no luck.  Any idea?

 

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    May 08, 2020

    Hi gshack,

     

    Our engineering team is aware of an issue with the device manager feature not functioning properly on the Nighthawk app and they are currently investigating. In the meantime, please use the web browser to manage your devices. 

     

    Thank you for understanding,

    Christian