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Forum Discussion

Follower

Jun 27, 2022

NetGear app "We can't find your router"

It seems everytime I have to open the NightHawk app it is a battle. It has truly made my want to never by something that requires this app again. I have not even had the device for a year, and it has...

Guru - Experienced User

Jun 27, 2022

What mobile device are you using?

FYI:

https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

Be sure Local Network is enabled under the NH app settings on the apple device if your using Apple.

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/m-p/2227382/highlight/true#M5440

Try this as well:

https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-not-connecting-but-Wi-Fi-works-gt-Try-This/m-p/2216645/highlight/true#M14022

What model router do you have?