NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Suavejc5's avatar
Suavejc5
Follower
Oct 06, 2020

Netgear app

My Netgear nighthawk app is telling me my firmware needs updated but in the top right corner is showing me my device is already updated but I’m unable to access anything else on my app please help

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello Suavejc5, 

     

    May you provide us with the model number of your router, the current firmware version it's on, along with the current Nighthawk app version you have installed (iOS or Android).

     

    Thanks,

    Christian