NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jabrightmom
Sep 05, 2023Initiate
Netgear app
Netgear app device manager not working. I have uninstalled/reinstalled multiple times and received the same message every time : "Sorry, your device list failed to load. Please try again later." The...
- Sep 06, 2023
Thanks to those who responded. Because of my lack of patience 😬and not believing anyone would respond 😬, I did a hard reset on the router. After much weeping and gnashing of teeth, got all of our devices reconnected and the app is now working.
jabrightmom
Sep 06, 2023Initiate
Thanks to those who responded. Because of my lack of patience 😬and not believing anyone would respond 😬, I did a hard reset on the router. After much weeping and gnashing of teeth, got all of our devices reconnected and the app is now working.
FURRYe38
Sep 06, 2023Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡