NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ynet's avatar
ynet
Aspirant
Dec 25, 2020
Solved

Netgear Armor and Bitdefender Security

I have the Netgear Armor subscription that expires on 02/15/2021.

The Netgear Armor was installed on my router Nighthawk AC2300 Model R7000P, and since installation had blocked spam and phishing attempts, prepared vulnerability reports, and detected devices connected to the network. So, looks like the Netgear Armor did what it is designed for – protected my network.

Today, I've decided to install the Bitdefender Security that is a part of my subscription for better protection on my Toshiba laptop.

I have followed the instruction How do I install Bitdefender Security on-the-go protection on my devices?“ from Netgear Support page.

However, after the installation, I have received an error message on my computer, saying Your PC will automatically restart in one minute, Windows ran into a problem and needs to restart, You should close this message now and save your work. This message is shown repeatedly and my PC keeps rebooting continuously.

I had to go to the “Safe Mode” to uninstall the Bitdefender files.

I have tried to install the Bitdefender twice with the same result.

My computer has Windows 10 Pro, ver.20H2.

Please advise what to do.

Thank you