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Forum Discussion
hyperlance
Apr 25, 2016Guide
Netgear Genie 2.4.26 Huge Window Size Windows 10
I just updated to Genie 2.4.26 and now the windows for it us huge (i.e. the window is larger then my desktop). Even the menu when you right click on the icon in the bottom right corner section is lar...
DexterJB
Apr 26, 2016NETGEAR Moderator
Hi @hyperlance,
Please make sure the option to run the program in 640x480 screen resolution is not checked. You can check that that by right clicking on the desktop icon > Properties > Compatibility tab > Uncheck Run program in 640x480 screen resolution > Apply > OK. Then restart the application.
Regards,
Dexter
Community Team
- hyperlanceApr 26, 2016Guide
Thanks, however the option is not on.
I took some screen shots
And finally
- DexterJBApr 26, 2016NETGEAR Moderator
Hi @hyperlance,
Please try checking the option "Disable display scaling on high DPI settings".
Regards,
Dexter
Community Team
- hyperlanceApr 29, 2016Guide
DexterJB wrote:Hi @hyperlance,
Please try checking the option "Disable display scaling on high DPI settings".
Regards,
Dexter
Community Team
Dexter,
That has not helped eiher.
- CMPOPAug 08, 2016Aspirant
I have the same issue and I have tried all of the potential solutions suggest by one and all. I still get the huge sized window. Unfortunately my 90 days for customer support has run out and I do not want to pay their high fees to fix a software issue. Maybe we should all unite and complain to Netgear and ahave them solve the issue plus send us an email as to when we can see it fixed in a future update ASAP.
Maybe they even read the community forums but I am not holding my breath since there are so many people having this issue and we have seen no solution to date.