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Forum Discussion

hyperlance's avatar
hyperlance
Guide
Apr 25, 2016

Netgear Genie 2.4.26 Huge Window Size Windows 10

I just updated to Genie 2.4.26 and now the windows for it us huge (i.e. the window is larger then my desktop). Even the menu when you right click on the icon in the bottom right corner section is lar...
Genie
baycen's avatar
baycen
Aspirant
May 04, 2016

Having same issue. Have tried both solutions below, as well as utilizing the "Troubleshoot Compatability" Win10 function. Have Uninstalled- reinstalled several times. Have there been any updates to this issue?

DexterJB's avatar
DexterJB
NETGEAR Moderator
May 04, 2016

Hi all,

 

Let me check on this. I will post an update once available.

 

Regards,

 

Dexter

Community Team

  • madaz's avatar
    madaz
    Aspirant
    May 05, 2016

    I cant belive more people havent complained or someone actually (from netgear) tested the software on windows 10 and seen what it does

  • Trel's avatar
    Trel
    Aspirant
    May 08, 2016

    I am running Windows 8.1 and was having the same issue.  I went to C:\Program Files (x86)\NETGEAR Genie\bin and opened the Compatibility settings for NETGEARGenie.exe and told it to run in Compatibility Mode for Windows 7. That seems to have resolved the issue.  

    • hyperlance's avatar
      hyperlance
      Guide
      May 09, 2016
      Trel wrote:

      I am running Windows 8.1 and was having the same issue.  I went to C:\Program Files (x86)\NETGEAR Genie\bin and opened the Compatibility settings for NETGEARGenie.exe and told it to run in Compatibility Mode for Windows 7. That seems to have resolved the issue.  

      Thanks Trel. Gave that a go, still not working.

       

       

    • madaz's avatar
      madaz
      Aspirant
      May 10, 2016
      Trel wrote:

      I am running Windows 8.1 and was having the same issue.  I went to C:\Program Files (x86)\NETGEAR Genie\bin and opened the Compatibility settings for NETGEARGenie.exe and told it to run in Compatibility Mode for Windows 7. That seems to have resolved the issue.  


      Also doesnt work for me, I have found an older download and reverting back to

      NetGear Genie 2.4.15.7

       

      /edit which didnt fix what was broken

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        May 12, 2016

        Hi all,

         

        We are currently investigating this issue. We will post an update once available. Any information and workaround provided will be greatly appreciated.

         

        Regards,

         

        Dexter

        Community Team