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Forum Discussion
Netgear Genie and Android app - bypass login does not work
O.K. All was well till I purchased a new android phone Samsung Galaxy J7. I was always able to adjust access to filtering directly from my desktop. Now, I had to install an app on my android, so I...
- screenshot of error... keep checking for progress on this problem, any solution?
Hi Frogz,
1. What Android version is the phone using?
2. Have you tried using another Android device? If yes, does the issue persist?
3. What is the model of the phone/s that are experiencing the issue?
4. Was it working before?
5. Does it apply to all bypass logins if you have multiple?
Regards,
Dexter
Community Team
1. What Android version is the phone using?
Nugat 7.1.1
2. Have you tried using another Android device? If yes, does the issue persist?
I have not. Last time it worked was on Motorola Nexus 6
3. What is the model of the phone/s that are experiencing the issue?
LG Nexus 5x
4. Was it working before?
Nexus 6 it worked, couldn't tell you how long ago
5. Does it apply to all bypass logins if you have multiple?
I am the only one that has a bypass profile in my household/account.
Hi Frogz,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
