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SBYMOM's avatar
SBYMOM
Tutor
Oct 09, 2016

Netgear Genie and Android app - bypass login does not work

O.K.  All was well till I purchased a new android phone Samsung Galaxy J7.  I was always able to adjust access to filtering directly from my desktop.  Now, I had to install an app on my android, so I...
Genie
vrosales1981's avatar
vrosales1981
Aspirant
Dec 25, 2016

I am having the same issue. I have a Samsung Note 5

Router R7000

Firmware v1.0.7.6

Motterman's avatar
Motterman
Aspirant
Dec 26, 2016

Netgear:

Hardware Version WNDR3700v2
Firmware Version V1.0.1.14

 

Samsung Galaxy S6 Active    6.0.1

 

Same error as screenshot above. Can't login to Bypass Account.

 

Can somebody hook me up with the Beta version or something?

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Dec 29, 2016

    Hi all,

     

    We are still currently looking into the issue. We will provide an update once available.

     

    Regards,

     

    Dexter

    Community Team

    • eutectic's avatar
      eutectic
      Aspirant
      Jan 11, 2017

      Is there any update on this issue.  I am experincing the same issue with a Samsung Galaxy J3 V.

       

       

      • Motterman's avatar
        Motterman
        Aspirant
        Jan 11, 2017

        I ended up logging in to the genie app/site on the computer and "bypassing" my Galaxy that way.  Hope this helps.