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Forum Discussion
SBYMOM
Oct 09, 2016Tutor
Netgear Genie and Android app - bypass login does not work
O.K. All was well till I purchased a new android phone Samsung Galaxy J7. I was always able to adjust access to filtering directly from my desktop. Now, I had to install an app on my android, so I...
Rwfnetworking
Jan 26, 2017Aspirant
Hey everyone,
I'm not sure what Netgear is doing on this issue, but I uninstalled Netgear Genie version 2.4.38 and installed version 2.4.34 and that seems do allow me to login to my bypass accounts. Version 2.4.36 may work as well, but I never tried it. Do avoid all versions 2.4.28 or older as they may contain serious security issues
Just Google "Netgear Genie 2.4.34" and you should find it OK. You will need to uninstall your old version and allow "Unknown Sources" under Settings|Security.
Enjoy
I'm not sure what Netgear is doing on this issue, but I uninstalled Netgear Genie version 2.4.38 and installed version 2.4.34 and that seems do allow me to login to my bypass accounts. Version 2.4.36 may work as well, but I never tried it. Do avoid all versions 2.4.28 or older as they may contain serious security issues
Just Google "Netgear Genie 2.4.34" and you should find it OK. You will need to uninstall your old version and allow "Unknown Sources" under Settings|Security.
Enjoy
adamaster
Jan 28, 2017Aspirant
Hi Rwfnetworking, thanks for sharing your solution.
I tried it, but it didn't work for me.
To clarify, my issue is that on my Samsung J7 and S7 phones, the bypass accounts do not do their jobs. I have no problem logging into the bypass accounts, it's just that once I'm logged in, I cannot actually bypass my Router's web filter settings.
So yeah, I have this problem no matter which version of Genie I install on these smartphones, including 2.4.34 as you suggested.
Netgear Support was working with me pretty closely on this about a month ago.
I supplied them all kinds of info about my phones and home setup, and my configuration file from my router, so they can try to troubleshoot this scenario in their lab, however, haven't gotten a status update from them in a while.