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Forum Discussion
Netgear Genie Android App Login Failure, need help for troubleshooting
I'm trying to login using the Genie app on my Nexus 7 (2013) tablet. When I enter the password, I get the following message. The NETGEAR router was not found or is not supported. Make sure that...
yes, it is local access.
I also input the router local IP address in the Android genie, but still not working.
Does Netgear router has the debug CLI like Cisco router for futher troubleshooting?
What is the solution for this?
I installed Genie. Logged it yesterday. Conected with OpenDNS for parent control. Was working today on my Router Nighthawk X6 R7900 on firmware V1.0.1.3 (not sure about the version). Then I updated the firmware
V1.0.1.18_10.0.20
I can login from laptop, I can login via the browser of Androin phone, but not from Genie.
nonamenoname wrote:I can login from laptop, I can login via the browser of Androin phone, but not from Genie.
Is that the desktop genie? (The standalone utility?)
That also has the option of feeding in the IP address. I have to do that. The genie got sick some time ago.
Windows 7 desktop Genie works OK, but the Genie for android and apple ios not working. I believe you can easy repeat this problem.
love_cisco wrote:I believe you can easy repeat this problem.
Unfortunately, no, I cannot repeat this because the Android genie works on my Nexus 7 (2013). I just feed in the IP address.
Remember, you have to be logged into the wifi before you use the Android genie.
