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Forum Discussion

Scooot's avatar
Scooot
Aspirant
Sep 09, 2017

Netgear Genie App and BT home hub 5

Hi all, I have a BT home hub 5 and a netgear ex7300 extender.  Should I be able to use the netgear genie app on my iPhone/iPad. I am unable to connect it to my router for some reason.
Genie
Netgear genie app
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Sep 10, 2017

Netgear's genies won't see "third party" modem/routers. I've tried.

  • Scooot's avatar
    Scooot
    Aspirant
    Sep 10, 2017
    Many thanks. At least I know I dont have a fault. :)
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Sep 10, 2017
      Scooot wrote:
      At least I know I dont have a fault. :)

       

      Just using a Homehub!
      • Scooot's avatar
        Scooot
        Aspirant
        Sep 16, 2017

        Not now, I've just bought & setup a D7800  :)