Forum Discussion

Aspirant

Sep 03, 2015

Solved

NETGEAR Genie App: Changing Device Name & Type

I have entered the wrong network device name and type for my iPhone as it appears on the Mobile Genie network map. I can't change them while my phone is active. I don't see any edit capability. I ...

Genie

DexterJB
Sep 07, 2015
Hi dluhop,

Editing the name for iOS devices cannot be done through the NETGEAR Genie. It recognizes the name that you have created for it through the device itself. You may modify it by going to Settings > General > About > Name.

Regards,

Dexter

Community Team

DexterJB

NETGEAR Moderator

Sep 03, 2015

Hi dluhop,

You should be able to make those changes for the connected device even while it is actively connected through the Network Map on the NETGEAR Genie either on the mobile application or desktop client. Just select the device and select "Modify" and you should be able to make the modifications.

Regards,

Dexter

Community Team

dluhop
Aspirant
Sep 03, 2015
Dexter, the desktop client shows the correct device name and type for my iPhone. On my iPhone, itself, the “modify” option does not appear when I click on the iPhone icon that is labelled incorrectly. Only those devices that have blue lines can be modified. Thanks for getting back to me so quickly. I hope you can understand what I’m talking about.
- DexterJB
  NETGEAR Moderator
  Sep 03, 2015
  Hi dluhop,
  
  I suggest uninstalling the application and reinstall it. You should be able to modify that through the iOS application itself.
  
  Rgeards,
  
  Dexter
  
  Community Team
  - dluhop
    Aspirant
    Sep 04, 2015
    That sort-of worked. I still can't edit the device name. But, it did update the type properly.