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Forum Discussion

dluhop's avatar
dluhop
Aspirant
Sep 03, 2015
Solved

NETGEAR Genie App: Changing Device Name & Type

I have entered the wrong network device name and type for my iPhone as it appears on the Mobile Genie network map.  I can't change them while my phone is active.  I don't see any edit capability.  I ...
Genie
  • DexterJB's avatar
    DexterJB
    Sep 07, 2015

    Hi dluhop,

     

    Editing the name for iOS devices cannot be done through the NETGEAR Genie. It recognizes the name that you have created for it through the device itself. You may modify it by going to Settings > General > About > Name.

     

    Regards,

     

    Dexter

    Community Team

dluhop's avatar
dluhop
Aspirant
Sep 03, 2015

Dexter, the desktop client shows the correct device name and type for my iPhone.  On my iPhone, itself, the “modify” option does not appear when I click on the iPhone icon that is labelled incorrectly.  Only those devices that have blue lines can be modified.  Thanks for getting back to me so quickly.  I hope you can understand what I’m talking about.

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 03, 2015

Hi dluhop,

 

I suggest uninstalling the application and reinstall it. You should be able to modify that through the iOS application itself.

 

Rgeards,

 

Dexter

Community Team

  • dluhop's avatar
    dluhop
    Aspirant
    Sep 04, 2015

    That sort-of worked.  I still can't edit the device name.  But, it did update the type properly.

    • netwrks's avatar
      netwrks
      Master
      Sep 04, 2015

      If you long press on the device on the iphone, is there an edit function that shows up?

      • dluhop's avatar
        dluhop
        Aspirant
        Sep 04, 2015

        A long press on the device icon didn't do anything.