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Forum Discussion

graysa23's avatar
graysa23
Aspirant
Oct 21, 2018

Netgear Genie App Closes after opening on Windows 10 after recent Genie update

Recently went in to Netgear Genie on my PC to check for updates for my modem. It wouldn't run the full check for some reason. It did however say there was an update for Genie so I clicked and update...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 23, 2018

Hi graysa23,

 

Welcome to the community!

 

You can try uninstalling the Genie app then re-install it from this link.

 

Regards,

 

Dexter

Community Team

graysa23's avatar
graysa23
Aspirant
Oct 23, 2018

Hi

Thanks for that.

 

I did that multiple times and still get the same result unfortunately.

  • graysa23's avatar
    graysa23
    Aspirant
    Oct 28, 2018
    Anything further to try ??