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Forum Discussion

Lsbcal's avatar
Lsbcal
Aspirant
Oct 08, 2014

Netgear Genie app does not open

I've been using this off and on for a few years. Just tried to bring up the Netgear Genie app and it did not respond. The wireless router is working fine. I have a Win 7 desktop PC as the main comput...
Genie
ralphfur's avatar
ralphfur
Aspirant
Nov 04, 2015

Good Evening;

 

I am also having issues with Genie and Windows 10.  I get the message that an error has occured.  Reloading does NOT help.  Genie seems to work just fine on Windows 7 machines and on my iPad.  Just my Windows 10 laptop seems to be in trouble.  Does this mean that the current version of Genie is NOT compatible with Windows 10 and that I need to roll back to the previous version of Genie?

 

THANKS!!!