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Forum Discussion
Netgear Genie app does not open
I've been using this off and on for a few years. Just tried to bring up the Netgear Genie app and it did not respond. The wireless router is working fine. I have a Win 7 desktop PC as the main comput...
Hi ralphfur,
Yes, there have been several reports that the latest version encounters an issue with Windows 10. As a work around, you can install the older version using the link below.
http://files.netgear-support.com/go/?a=d&i=Nouncx3OlX
Regards,
Dexter
Community Team
THANKS for the clarification!!!!!!:smileyhappy:
Should I ask the Router Beta Team for a solution to this or will I be notified when a fixed version of Genie is out?
Again, Thanks for your response!!
Best regards,
Ralph Furlong
Tacoma, WA
Hi ralphfur,
No need. Engineering was already made aware of this. I recommend keeping an eye out for the next update for the NETGEAR Genie program.
Regards,
Dexter
Community Team
Thanks!!
Later,
Ralph
Tacoma, WA
I just installed a new Netgear router and had the same problem with windows 10. Fortunately the second download site worked.