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Netgear Genie App for Android - Login Remote access - No Internet connection detected.
Using a Samsung S5 - model #SM-G900T, with android version 6.0.1, security patch level is May 1, 2016 - and have had the Netgear Genie app - and have been using the Remote access feature on a daily b...
I had a successful remote access this evening (not w/Beta) - with no error msg of No Internet connection detected. It appears that there has been a break through and that the app is behaving as it did prior to this error.
Hope the rest of you have the same success!
Spinninfree
Boston, it sounds like you have not had remote Genie working in the past. I went through the steps above to set it up and it worked until last week. I have since deleted all settings and cache and updated the app. Then went through all the steps above again. Unfortunately, I still only have local access using the Genie App. I only get the "No Internet connection detected" error when attempting remote login.
You are right. I never had it working.
I will try this step and report back to support and if it doesnt work, see where it goes from there and report back here. I purchsased the router on Amazon prime day. Set it up, logged in with the app in the house and it worked fine and then tried to login remotely when I was at work and it failed. Made no sense as ive mentioned other routers from other brands never had any extra steps required to "register" the router. Once you would log in with their app, everything was done automatically. Remote managment, file server, everything. And these were routers that cost 1/4th of the price of this router. However, readycloud works a lot better than anything ive had before...when i finally got it working, my speeds at home are insanely better, wired and wirelessly, signal is better, and the gui and options to manage are great. I just didnt expect these issues.
I also didnt expect that the vpn service would be so crappy. My previous Asus router worked great as VPN server and I figured a router that cost this much more, would have a better vpn service...