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Forum Discussion
spinninfree
Jul 12, 2016Guide
Netgear Genie App for Android - Login Remote access - No Internet connection detected.
Using a Samsung S5 - model #SM-G900T, with android version 6.0.1, security patch level is May 1, 2016 - and have had the Netgear Genie app - and have been using the Remote access feature on a daily b...
- Aug 24, 2016
I had a successful remote access this evening (not w/Beta) - with no error msg of No Internet connection detected. It appears that there has been a break through and that the app is behaving as it did prior to this error.
Hope the rest of you have the same success!
Spinninfree
Xdaveox
Aug 16, 2016Guide
Ok done more research and them rude pricks at netgear know of the problem and u can run the test yourselves download genie for desktop and do netgear speedtest it is as low as 5.1 Kbps and app needs 10 to log in securly so yes we have been lied to nothing we can do. We have enough people for a class action against netgear but the best thing we can do is get router reviewed and compare with other competitors and they wont like being last place in reviews best of luck people
- bostongreekgeekAug 16, 2016Star
So after opening up two tickets with them, maybe 10 emails back and forth and several posts here, I was finally given the beta apk and that one works. I cannot provide it here as they first ask you to accept an agreement with them, but I would suggest that you open a ticket as well and request the beta which will work until the official release irons out any bugs. Its a bit slow and it does not detect the usb drive in readyshare, but readycloud does, so that is not an issue. Also it does not give the right error message when you input the wrong password making you think servers are down, so verify your password on the website, if you use the beta.