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Forum Discussion

VMVM's avatar
VMVM
Aspirant
Jan 24, 2018

Netgear Genie app

I didnt know what subject to post this under but does anyone know if you can access your home router when you are not at home? I want to be able to block certain things when I am not home. I downloade...
Genie
JasonN's avatar
JasonN
NETGEAR Employee Retired
Jan 31, 2018

Hi VMVM,

What michaelkenward said is correct. You would need to be where the chosen router is. If you can update us on what router you are specifying that would be great.

Below is a link to a KB to set up a login account for remote access.

 

https://kb.netgear.com/26254/How-do-I-create-a-remote-access-genie-account-with-the-Windows-desktop-genie-app

 

https://kb.netgear.com/26255/How-do-I-register-my-NETGEAR-router-with-my-remote-access-genie-account-using-the-Windows-desktop-genie-app

 

Please keep us updated with information. :]

 

- Jason N