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Forum Discussion
rvwaal
Jul 10, 2017Guide
Netgear Genie crashes
Hi, Every time I launch backup, it genie timeline crashes. Additionally, Readycloud cannot write to or download files to the external hard drive or 120gb flashdrive (NTFS formatted) plugged i...
rjsargeant
Nov 20, 2017Initiate
Like everyone else Netgear Genie crashes. I spent some time going through the community files and these problems go back years. Whilst there have been various fixes suggested, people continue reporting the same problems. I would encourage Netgear and they do appear to read this forum to tell us how and when this problem will be fixed. Netgear the floor is yours!
Regards
- michaelkenwardNov 20, 2017Guru - Experienced User
rjsargeant wrote:
Like everyone else Netgear Genie crashes.
Nope. Works here.
If you are referring to the desktop genie for Windows, Netgear has a habit of sneaking out new versions without telling us. It certainly does not provide an automated update process.
So from time to time I go and get the latest version:
genie Landing Page | Apps | Discover | Home | NETGEAR
- rjsargeantNov 20, 2017Initiate
Sadly I am using the latest version and I have even tried past fixes which reverted to earlier drivers. Looking through other posts on the community site, there are a lot of users who are and have been experiencing similar problems for a long time.
Regards