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Forum Discussion
rvwaal
Jul 10, 2017Guide
Netgear Genie crashes
Hi, Every time I launch backup, it genie timeline crashes. Additionally, Readycloud cannot write to or download files to the external hard drive or 120gb flashdrive (NTFS formatted) plugged i...
michaelkenward
Nov 20, 2017Guru - Experienced User
rjsargeant wrote:
Like everyone else Netgear Genie crashes.
Nope. Works here.
If you are referring to the desktop genie for Windows, Netgear has a habit of sneaking out new versions without telling us. It certainly does not provide an automated update process.
So from time to time I go and get the latest version:
genie Landing Page | Apps | Discover | Home | NETGEAR
rjsargeant
Nov 20, 2017Initiate
Sadly I am using the latest version and I have even tried past fixes which reverted to earlier drivers. Looking through other posts on the community site, there are a lot of users who are and have been experiencing similar problems for a long time.
Regards