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Forum Discussion
DeniseZ
Jul 29, 2015Follower
Netgear Genie Crashes
I have had no problem accessing the router through the browser. However, I wanted parental controls so downloaded the Netgear Genie app to my laptop. Each time I open it, it stops working almost im...
DexterJB
Oct 08, 2015NETGEAR Moderator
Hi dmowbray,
We are already aware of this issue and we are working on a fix. In the mean time, you can refer to the download link below for the previous version (2.4.12) of NETGEAR Genie.
http://files.netgear-support.com/go/?a=d&i=pQOlhX1L3F
Regards,
Dexter
Community Team
dmowbray
Oct 09, 2015Aspirant
Thanks for this information. I have installed the older version and it is working again.
David