NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TJ_UK's avatar
TJ_UK
Follower
Aug 07, 2015

Netgear Genie custom services not being added to the port forwarding list.

I've just got a new Netgear router and its using a different UI (genie). Ive found where to Port Forward but i cant get anything to add there... I add custom service and it accepts all the information but when it goes back to the previous page to enter new ports theres no ports in the list. I cant get it to work at all.

1 Reply

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi TJ_UK,

     

    I will need additional information for me to provide you with better recommendations:

     

    1. What is the model number of your device?

    2. What is the firmware of your device?

    3. Did you follow the steps indicated on the link below?

     

    http://kb.netgear.com/app/answers/detail/a_id/24046

     

    Regards,

     

    DexterJB

    Community Team