Forum Discussion

Follower

Nov 08, 2015

NETGEAR Genie doesn't work on this version of Windows

I have been running Windows 10 for several months without any NETGEAR Genie issues. This morning when I booted up I received the notification "NETGEAR Genie doesn't work on this version of Windows"....

Genie

DexterJB

NETGEAR Moderator

Dec 09, 2015

Hi Angelo1112,

You may use the download link below for the previous version of NETGEAR Genie that works with Windows 10. We are currently investigating and working on a fix for the latest version.

http://files.netgear-support.com/go/?a=d&i=0r7kpq0f6s

Regards,

Dexter

Community Team

Angelo1112

Aspirant

Dec 09, 2015

The updated link worked. Successfully installed the back version of Genie. Hopefully the change needed to correct the problem on the latest version of Genie will allow the upgrade. Thanks much for your help.

Glumby
Aspirant
Dec 28, 2015
Can I get an updated link to the version of Genie I can download that works with Windows 10?
- DexterJB
  NETGEAR Moderator
  Dec 28, 2015
  Hi Glumby,
  
  You may use the download link below.
  
  https://drive.google.com/file/d/0Bz-pjmQaYmk6Vk92eE81a20xRjg/view?usp=sharing
  
  Regards,
  
  Dexter
  
  Community Team
  - fmdualexhaust
    Aspirant
    Dec 31, 2015
    I had the same problem this morning. Older version works.
    Thanks.