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Forum Discussion

Papa_p's avatar
Papa_p
Star
May 30, 2017

Netgear Genie for iOS and R8000

Netgear genie does not work?

7 Replies

  • I think so.

    That app cannot even show right my 3 wifi name
  • Is have the same problem night al r8000 don 't work without genie
  • The old Netgear Genie worked fine with the R8000. As soon as they upgraded Genie it stopped working. I left a bad review on the App Store. They replied and said to email them at netgeargenie@netgear.com. I have sent several emails to get support. Not once have they responded. I checked both my inbox and junk mail and there was not one response from netgear. There is zero support from Netgear.
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi all,

       

      This has been reported to engineering and is being worked on. We will provide an update once available.

       

      Regards,

       

      Dexter

      Community Team

      • Papa_p's avatar
        Papa_p
        Star

        Yeah this has been going on for months, Your engineers are very slow.