NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SnuggleBuddy's avatar
SnuggleBuddy
Tutor
Oct 22, 2017
Solved

Netgear Genie for Mac Installer can not be opened

I am running Mac OS 10.11.6. I'm running Netgear Genie version Version 2.4.22 for Mac OS. There is an Genie update available, 2.4.26, though when I download it, it won't install and I get a pop up sta...
  • Retired_Member's avatar
    Retired_Member
    Oct 26, 2017

    I have the same problem. The downloaded install image for Genie version 2.4.26 is formatted in APFS format. It won't install on any older version of Mac OS than High Sierra, so the update description saying that 'minimum Mac OS version is 10.7.5' is wrong. 

Retired_Member's avatar
Retired_Member
Oct 26, 2017

I have the same problem. The downloaded install image for Genie version 2.4.26 is formatted in APFS format. It won't install on any older version of Mac OS than High Sierra, so the update description saying that 'minimum Mac OS version is 10.7.5' is wrong. 

ScubaRo's avatar
ScubaRo
Aspirant
Oct 29, 2017

Just keeping the discussion alive as I have the same issue.

Any solutions Netgear ??