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IVES's avatar
IVES
Aspirant
Mar 01, 2017
Solved

Netgear Genie IOS with D6000 (AC1750) router

Recently updated Genie on iphone 7. Previous version was working but with new revised version Genie displays unable to find router after supplying password. However it displays the network in limited...
Genie
  • DexterJB's avatar
    DexterJB
    Mar 03, 2017

    Hi IVES,

     

    1. Please try uninstalling an re-installing the app.

    2. Does the issue persist on your other device?

     

    Regards,

     

    Dexter

    Community Team

IVES's avatar
IVES
Aspirant
Mar 01, 2017

Thanks.

 

But when required to supply details the acess username is set at "admin" but when I enter my password it replies can not detect router or connect, before update no issues.

 

Default "password" also not successfull

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Mar 01, 2017

OK. So you are getting beyond the invitation to sign your life away for cloud access.

 

I got stumped at that stage to begin with.